You've found three sofas you love. One looks perfect for your living room, another comes in your favourite fabric, and the third might be better for the whole family.
Now what?
Shopping for a sofa online is convenient, but making the final decision isn't always easy. That's why we introduced Zara, our AI-powered shopping assistant on WhatsApp.
Zara helps make online sofa shopping easier by answering questions about our collections, helping you compare different models and guiding you through fabrics, sizes and configurations. All without having to spend hours searching for information.
Here's how she can help.
1. Narrow Down Your Sofa Options
Not everyone starts shopping knowing exactly what they want.
You might know you need a family sofa, but you're unsure whether a 3-Seater, L-shape or corner configuration would suit your home.
Instead of browsing every collection, you can tell Zara what you're looking for.
She can help you explore relevant Zorora models and understand the options available.
It's a simpler way to start narrowing down your choices.
2. Compare Sofas Before You Decide
Choosing between two sofas can be surprisingly difficult, especially when both look great online.
For example, you might love the relaxed proportions of our Zola Collection but also be drawn to the contemporary design of Lira Luxe.
Zara can help you explore the differences between these collections, from their available configurations to their design features.
Or perhaps you're furnishing your first apartment and considering our Zozo or Zuva ranges.
Instead of jumping between product pages, you can ask Zara questions to help you compare your options.
3. Make Choosing a Fabric Less Overwhelming
Fabric is one of the biggest decisions when ordering a made-to-order sofa.
It's not just about choosing a colour that matches your living room. You'll also want to consider texture, everyday use and your household's needs.
Zara can help explain our available fabric options and guide you towards choices worth exploring.
And because photographs don't always tell the full story, we offer up to four free fabric swatches so you can see and feel your favourites at home before ordering.
4. Understand Sizes and Configurations
Will that L-shape fit?
Should the Daybed be on the left or right?
Is a 2-Seater enough, or would a 3-Seater make more sense?
These are the questions that can make online sofa shopping feel complicated.
Zara can help explain different sofa sizes and configurations, making it easier to understand your options.
You'll still need to measure your space carefully, but knowing which configurations to consider is a good place to start.
5. Get Answers Without the Endless Searching
Sometimes, you don't need another product recommendation.
You just need an answer.
Whether you're wondering about our made-to-order process, payment options or dispatch timelines, Zara can help you find relevant information.
For example, our made-to-order sofas are dispatched in 20 working days, and Zara can help explain what that means for your order.
It's about making useful information easier to access while you're shopping.
Does Zara Replace Visiting a Showroom?
Not at all.
We love that customers can explore our collections online, but there's still nothing quite like sitting on a sofa and experiencing its comfort for yourself.
Zara can help you do your research before visiting a showroom, so you arrive with a better idea of what you'd like to try.
And if you're happy shopping online, she can help you feel more informed before placing your order.
Your Sofa Search Just Got Simpler
At Zorora, we believe finding the right sofa should be exciting, not overwhelming.
Zara brings helpful information into one easy WhatsApp conversation, making it simpler to explore your options and take the next step.
Ready to make your sofa search easier?
Chat with Zara on WhatsApp or read more about her in our Meet Zara blog.
Zorora — Furniture made for living
